Skip to main content

Dear KPN you’re constantly sending me emails to return my modem - I have nothing to return as I only have one modem in my household plus a thingy attached to the wall for the fiber net.

you sent me a box for return - previously a few months ago when you sent me another modem, I already did sent it back.

 

kindly stopp sending me emails and packages asking for a return of apparatus or else how am I going to use the ethernet and wifi?

Hi @Matin R, it seems like it wasn’t processed correctly when you returned your previous modem. Can you please update your profiel and give me a heads up if you’ve done so? I'd like to give it a try and end the emails!

I haven’t heard from you again, so I’m assuming don’t need any more assistance. If you have any other question, please let me know!

De Kennisbank

Heb je vragen over diensten, producten of wil je weten hoe je modeminstellingen verandert? Vind het antwoord op de meest gestelde vragen in onze Kennisbank

...

Community voorwaarden