Antwoord

Do I really need a mechanic to set up the Experia Box V10?

Forum|Forum|2 years ago
April 18, 2023
2 reacties
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Lucie1383
Nieuwkomer

Hello everybody,

I have a question regarding the set up of Experia Box V10. While ago I ordered the adjustment of the internet speed from KPN and already received the new modem from them. Unfortunately, there were two missed appointments with the technician (I was reported as I wasn't at home, but I was, but that's a different story). My question is - do i really need to have appointment with the technician regarding the set up of the new modem when I already have internet from KPN (this is really just the internet speed adjustment) or can I do it alone? I am not sure if there is any additional work or “special task” which actually needs to be done by technician or if it's just a matter of “plugging the modem in”.

Thank you very much for your help!

Lucie

Beste antwoord door Anonymous

Hello @Lucie1383

If you have a DSL connection (uses the telephone line) and want a internet speed above what is achievable through one line you will get a pairbonding connection (two lines) and a technician is necessary in that case.
That's probably also the reason you got a V10, only the V10 and V10A modems support pairbonding.

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

A

Anonymous
Antwoord
Forum|Forum|2 years ago
April 18, 2023

Hello @Lucie1383

If you have a DSL connection (uses the telephone line) and want a internet speed above what is achievable through one line you will get a pairbonding connection (two lines) and a technician is necessary in that case.
That's probably also the reason you got a V10, only the V10 and V10A modems support pairbonding.