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Hi

We have spent 4 months getting an internet connection sorted out by KPN, which is bad enough already. Now that we finaly have it connected we find that our users cannot espblish a VPN connection to our servers here in the UK. I can ping the the host, but i cannot visit it. What settings do I have to change on the router to stop this behaviour?

 

*Admin: topic verplaatst naar juiste board

Hello @Terrible service.

How unfortunate that you're unable to use the VPN connection. As far as I know, it should be plug and play. We don't block VPN connections. I don't know why you're not able to use the VPN. Perhaps it's your VPN blocking the IP address?


What type of Internet connection do you have?

Is this a XGS.PON fiber connection?


And what kind of VPN connection are you using (type/client)