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Not happy about the Box12 admin access issues

  • August 9, 2024
  • 1 reactie
  • 24 keer bekeken
A
Nieuwkomer

I just wanted to give feedback on the admin password issue I see many people have posted about.

 

I wasted 3 hours and 4 calls to KPN, resetting - disconnecting - powering on and off - tinkering with 4 different browsers.  The problem is clearly a major issue but KPN will not fix it and you will not get help from calling.

 

Download Firefox and re launch 192.168.2.254 was the only solution.  I didn't need to adjust anything in Firefox, just install and the password change worked.

 

Save yourself time and just install Firefox.

Beste antwoord door Thomas van KPN

Hi @a Guy, welcome to our community! Thanks for your feedback!
This issue will be resolved in the next update:

 

I changed your username because it is against our user policy to use brandnames in your username.
If you'd like to change your username, let me know what you want it changed to, I'll change it for you.

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    1 reactie

    Thomas van KPN
    Moderator
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    • Thomas van KPN
    • Moderator
    • Antwoord
    • August 12, 2024

    Hi @a Guy, welcome to our community! Thanks for your feedback!
    This issue will be resolved in the next update:

     

    I changed your username because it is against our user policy to use brandnames in your username.
    If you'd like to change your username, let me know what you want it changed to, I'll change it for you.

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