The message is that they shall deliver today (20 december 2022) between 18:45 and 20:15 hour.
And PostNL has nothing to do by KPN company.
Best to contact PostNL yourself, if the package again shall not be delivered today.
https://www.postnl.nl/en/customer-service/
https://www.postnl.nl/en/customer-service/problems-and-complaints/
https://www.postnl.nl/en/customer-service/problems-and-complaints/not-delivered/parcel-not-delivered/
Hello @Babylonia . Yes, i know it’s different companies, but communication very broken
As far as you can see on the screenshoot, they tried to deliver every day since December 14.
I did contact PostNL, and they said they can do nothing, and I have to contact KPN, to make them change order and add my phone number as contact number.
If you send me to PostNL again, I believe I will never get my internet
Inmiddels verder vertraagd naar 21 december. Dit gaat niet goed.
Isnt better to notify them about sending it to a PostNL point in your neighborhood instead to your home?
Looks like me you arnt home or they cant find the house.
@kawa5um1
Het pakketje is op 22-12-2022 om 10.43 bezorgd bij jouw buren op nummer 47.
The sending is just delivered (10.43) to your neighbours on number 47.
Hi @kawa5um1!
Were you able to pick up the package yesterday?