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Hi, I am having an issue with my WiFi that started out of nowhere on Saturday. I woke from home and was hoping it would sort itself out by today but now it’s disrupting my work day. 
 

Basically every 15-20min all my devices (laptops and phones) disconnect from the internet for about 2-3min and then connect automatically again. 
 

I have reset the modem multiple times, we have 2 extenders attached to the modem and I have disconnected those as well to see if they were the issue, and nothing has worked. 
 

We have the KPN box 12 - the internet light remains on when the WiFi disconnects so I assume it’s a WiFi issue and not an internet issue and we have no reported outages in our area.

 

any help would be appreciated! 

Hi @Amydonna15 .  Can you tell me what kind of modem and what type of extenders you are using?

 


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