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Hi, I am having an issue with my WiFi that started out of nowhere on Saturday. I woke from home and was hoping it would sort itself out by today but now it’s disrupting my work day. 
 

Basically every 15-20min all my devices (laptops and phones) disconnect from the internet for about 2-3min and then connect automatically again. 
 

I have reset the modem multiple times, we have 2 extenders attached to the modem and I have disconnected those as well to see if they were the issue, and nothing has worked. 
 

We have the KPN box 12 - the internet light remains on when the WiFi disconnects so I assume it’s a WiFi issue and not an internet issue and we have no reported outages in our area.

 

any help would be appreciated! 

Hi @Amydonna15 .  Can you tell me what kind of modem and what type of extenders you are using?

 


I have the same issue with the KPN box 12. It keeps disconnecting every now and then, and back online by itself. Anyone has tips how to solve it? My Dutch is not fluent enough, and can’t put thru the CS hotline unfortunately