Hello,
I received my KPN sim card and need to activate it. I tried to send an SMS and call a phone number but I was unable to. Always shows message failed to deliver
When I visit mijn KPN and try to connect the product with my profile, I receive a message that my number is inactive and I need to make a phone call or send an SMS.
I’m currently in Belgium, what would the solution be?
Bladzijde 1 / 1
Hi
A KPN prepaid sim needs to be activated by connecting to the KPN network in the Netherlands.
This won’t work on a foreign network. However, a KPN moderator can also activate it. Put your 06-number and simcardnumber in your Forum profile and report here when you’ve done so.
Use the field “Persoonlijke opmerkingen”, only visible by you and KPN.
I will bring this topic to the attention of the moderators.
Personal comments
(Privately)
I hope a moderator will react soon. In the meantime you could try the “Chat”
https://www.kpn.com/service.htm → “Mobiel” → “Ik heb een andere vraag of wil graag contact” and then you will find the chat near the bottom of the page.
Hi
As far as I can see the simcard is now active. Would you please confirm this?
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