Activating my prepaid SIM Card in Belgium

Forum|Forum|4 years ago
June 28, 2021
4 reacties
136 keer bekeken

Rasha H
Nieuwkomer

Hello,

I received my KPN sim card and need to activate it. I tried to send an SMS and call a phone number but I was unable to. Always shows message failed to deliver
When I visit mijn KPN and try to connect the product with my profile, I receive a message that my number is inactive and I need to make a phone call or send an SMS.

I’m currently in Belgium, what would the solution be?

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

+23

RBxx
Superuser
Forum|Forum|4 years ago
June 28, 2021

Hi @Rasha H

A KPN prepaid sim needs to be activated by connecting to the KPN network in the Netherlands.
This won’t work on a foreign network. However, a KPN moderator can also activate it. Put your 06-number and simcardnumber in your Forum profile and report here when you’ve done so.
Use the field “Persoonlijke opmerkingen”, only visible by you and KPN.

I will bring this topic to the attention of the moderators.

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R

Rasha H
Auteur
Nieuwkomer
Forum|Forum|4 years ago
June 28, 2021

@RBxx I just updated the requested information under
Personal comments

(Privately)

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+23

RBxx
Superuser
Forum|Forum|4 years ago
June 28, 2021

I hope a moderator will react soon. In the meantime you could try the “Chat”

https://www.kpn.com/service.htm → “Mobiel” → “Ik heb een andere vraag of wil graag contact” and then you will find the chat near the bottom of the page.