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Can I get an invoice for my prepaid top-ups?

  • October 13, 2021
  • 1 reactie
  • 51 keer bekeken
A
Nieuwkomer

Dears,

Can you , please let meg know how I can any invoice or bill from my top-ups? I need to add them for my company to pay me off. 

Thanks, Attila

Admin: Editted title to make it easier to find

Beste antwoord door Denise van KPN

Hello @AttilaMenyhart, thank you for visiting the KPN forum! I understand you'd like to receive an invoice of your Prepaid top-ups. Unfortunately, we do not send out invoices for Prepaid. If you've topped up your Prepaid via our website and paid via iDEAL, you could consider sending a copy of your bank statement to confirm your purchase.

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    1 reactie

    Denise van KPN
    Moderator
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    • Denise van KPN
    • Moderator
    • Antwoord
    • October 14, 2021

    Hello @AttilaMenyhart, thank you for visiting the KPN forum! I understand you'd like to receive an invoice of your Prepaid top-ups. Unfortunately, we do not send out invoices for Prepaid. If you've topped up your Prepaid via our website and paid via iDEAL, you could consider sending a copy of your bank statement to confirm your purchase.

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