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Could you please activate my prepaid sim card?

  • November 2, 2023
  • 2 reacties
  • 72 keer bekeken
F
Nieuwkomer

Hello I bought the KPN Prepaid Sim card and I thought it self activates when abroad.Could you please activate it for me.

Beste antwoord door Michel.uit.Arnhem

Hi @Freidas 

You can only activate a KPN Prepaid SIM card on KPN's own mobile network in the Netherlands.
Activating a KPN Prepaid SIM card on a mobile network abroad is therefore not possible.

A KPN moderator can activate it for you remotely.
To do this, complete your forum profile in full, especially remembering the 06 number of the prepaid and SIM card number.
You will find this information on the packaging and the SIM card itself.
Enter this information in the "personal comments" field so that it is only visible to yourself and the moderator.

Please take into account a waiting period of several days before a moderator will process your request.

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

2 reacties

Michel.uit.Arnhem
Superuser
Forum|alt.badge.img+15

Hi @Freidas 

You can only activate a KPN Prepaid SIM card on KPN's own mobile network in the Netherlands.
Activating a KPN Prepaid SIM card on a mobile network abroad is therefore not possible.

A KPN moderator can activate it for you remotely.
To do this, complete your forum profile in full, especially remembering the 06 number of the prepaid and SIM card number.
You will find this information on the packaging and the SIM card itself.
Enter this information in the "personal comments" field so that it is only visible to yourself and the moderator.

Please take into account a waiting period of several days before a moderator will process your request.

Ik help graag mede klanten met hun vragen en problemen op de Community van KPN. In het verleden ben ik ook werkzaam geweest bij de volgende providers KPN, Ziggo en Vodafone, en heb daardoor veel kennis van zaken. Ik ben daarnaast ook fan en gebruiker van Apple en Fritz! producten, waardoor ik dus veel af weet van deze producten.
Vikash van KPN
Vikash van KPN
Moderator
Forum|alt.badge.img+23

Hi @Freidas. Welcome! What Michel writes above is correct. I can activate your prepaid SIM card for you remotely. I can activate your prepaid SIM card for you remotely, but I do need some information from you. I see that you have not yet completed your KPN Forum profile with your details. Will you leave a message in this thread after you've done this?

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Michel.uit.Arnhem

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