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Prepaid card not working

Hi @robert3892 
Where are you? A prepaid simcard is activated in the Netherlands by connecting to the KPN network and making one (short) phonecall. Outside the Netherlands this doesn’t work, then you’ll need help from a KPN moderator. Place the 06-number and simcardnumber in your Forum profile . Use the field “Persoonlijke opmerkingen” for that. Then they can activate the simcard for you.


Hello @robert3892 

 

Hi @robert3892 
Where are you? A prepaid simcard is activated in the Netherlands by connecting to the KPN network and making one (short) phonecall. Outside the Netherlands this doesn’t work, then you’ll need help from a KPN moderator. Place the 06-number and simcardnumber in your Forum profile . Use the field “Persoonlijke opmerkingen” for that. Then they can activate the simcard for you.

If you do that, i can help you!