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Antwoord

Prepaid simkaart activeren

  • February 25, 2019
  • 4 reacties
  • 174 keer bekeken

Hi i received new sim card and i want to activate it .can you help me to activate my prepaid sim card. Best regard

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Beste antwoord door Erik van KPN

As I said, the sim card can only be activated by using it on a KPN network. That means a network in the Netherlands. Unfortunately, we cannot activate it for you. So, you would have to come back here (or have someone else take the sim card here). Then, when in the Netherlands, make a call or send a text.
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4 reacties

  • Auteur
  • Nieuwkomer
  • February 25, 2019
Helloo
I received new prepaid sim card and i want to activate it. I'm in belgium. Regards

Erik van KPN
Moderator
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  • Moderator
  • February 26, 2019
Hi, Adam, welcome to the forum! Have you bought this card new from us? If so, to activate it, you need to use it (make a call or send a text) when still connected to a KPN network. If you're close to the border, you should still be able to do so. If not, then, unfortunately, it is not possible to activate the sim card for you.

  • Auteur
  • Nieuwkomer
  • February 26, 2019
Thanks Erik for your replay,
I was in Nederland last week and i bought new prepaid sim card but i dsent use it in Nederland.
After i come back to home (belgium) i try to use it , but its can't activate can you help me?

Erik van KPN
Moderator
Forum|alt.badge.img+33
  • Moderator
  • Antwoord
  • February 26, 2019
As I said, the sim card can only be activated by using it on a KPN network. That means a network in the Netherlands. Unfortunately, we cannot activate it for you. So, you would have to come back here (or have someone else take the sim card here). Then, when in the Netherlands, make a call or send a text.