Hi @Lara.schlenker, welcome! Opwaarderen is indeed kind of broken at the moment. You could try it with iDeal or with an old school call credit card (opwaardeerkaart) you can buy at a supermarket. We're working on fixing the problem, but for now these are the two options you have at the moment. Could you update your forum profile with your 06-number and let me know which bundle you would have? Sorry for the inconvenience!
Hey, thank you for the quick answer!
I wanted to charge my prepaid with another 10€ or just purchase the alles-in1-instap bundel.
No problem. For Alles-in-1 basis (5,99 euro, 30 min/sms and 200 MB) you could call *123# and for Alles-in-1 Standaard (9,99 euro, 60 min/sms and 500 MB) you could call *118#. Could you let me know if that works? If not, please update your forum profile with your 06-number and I will try to activate the bundle.
it really did work. Thank you so much!