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Sim card activation doesn't work in Germany

  • May 24, 2023
  • 7 reacties
  • 101 keer bekeken
A
Nieuwkomer

Dear Support Team,

I purchased the prepaid SIM and the guy in store he told me i can activate in from any where in EU but now i am not able to activate, even sending messages failing and also calls not going through so can you activate it? My number is **********

 

Thanks,

Anand

 

Admin: removed phone number due to privacy concerns. Please don't post any private information publicly

Beste antwoord door Anand15

Hi @PeterG and @Bram_ 

Thanks you very much for your timely help and my Sim is activated now :-)

 

Have a nice day!!

 

Regards,

Anand

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7 reacties

PeterG
Superuser
Forum|alt.badge.img+35
  • PeterG
  • May 24, 2023

Prepaid simcard can only be activated in the netherlands via KPN Netwerk.

End then it can be used in all countries of European Economic Region + Switserland.

I inform moderator to activate your card.

Groeten, Peter. Helpende klant. 🐱. Samsung tv; TV+; V10; tel.: Samsung S25 FE.
A
RBxx
Superuser
Forum|alt.badge.img+23
  • RBxx
  • Superuser
  • May 24, 2023

Hi @Anand15 

Place your 06-number and the simcard number in your forum profile. Both are needed.
Use the field “Persoonlijke opmerkingen” and save your input by pressing “Sla wijzigingen op” at the bottom of the page.

Report back here when you’ve done that.

Groeten, Ruud. Tevreden KPN klant (sinds 1993) | Glas 200Mbps (11-2023) | Nokia XGS-PON ONT | KPN Box 12 | 2x SuperWifi 2 | Lid Modem & Wifi Testpanel |
Bram van KPN
A
A
Nieuwkomer
  • Anand15
  • Auteur
  • Nieuwkomer
  • May 24, 2023

Hi @PeterG  and @RBxx 
I have saved my mobile number and Sim number into personal comments so please could you read it and activate it now?

 

Thanks again for your help.

 

Regards,

Anand

RBxx
PeterG
Superuser
Forum|alt.badge.img+35
  • PeterG
  • May 24, 2023

Hopefully @Bram_ can activate it now.

@Anand15 . Can you try if it is already activated?

Groeten, Peter. Helpende klant. 🐱. Samsung tv; TV+; V10; tel.: Samsung S25 FE.
A
Nieuwkomer
  • Anand15
  • Auteur
  • Nieuwkomer
  • May 24, 2023

Hi @PeterG 

Still not activated.  Neither calls nor messages going through :(

 

Thanks,

Anand 

PeterG
A
Nieuwkomer
  • Anand15
  • Auteur
  • Nieuwkomer
  • Antwoord
  • May 25, 2023

Hi @PeterG and @Bram_ 

Thanks you very much for your timely help and my Sim is activated now :-)

 

Have a nice day!!

 

Regards,

Anand

PeterG
RBxx
Rutger van KPN
PeterG
Superuser
Forum|alt.badge.img+35
  • PeterG
  • May 25, 2023

For Beltegoed use only http://kpn.com/prepaid/opwaarderen.htm @Anand15 . From outside Netherlands.

Validity prepaid.

Use at least within 6 months with placing a call with connection. Send sms. And/or buy '’beltegoed'’.

After first activation place at least € 10 beltegoed within 7 days.

Groeten, Peter. Helpende klant. 🐱. Samsung tv; TV+; V10; tel.: Samsung S25 FE.

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