Hi Anibal, welcome on our board. 

Let me check this for you, would you please fill in your profile? Let me know when it's done. 

Hi @Alex_P,

I’ve filled in the details. Most important is the phone number, I guess.

thanks for the quick response,

Anibal

Everything is fine here, it should work. Did you try to connect with a a different network there? Also, in which country are you right now? 

removed. message not relevant.

I did. Tried all sorts of networks.

if everything is well set, then it could be a local issue with foreign SIM cards.

is there any way to activate the KPN App without SMS verification? Even whatsapp would be ok, but not SMS since I get no service 

Ni. I'm afraid not. But that is not the problem, the problem is that your phone does not connect with a network. Is the roaming option on your phone on? 

Yes sir, it is.

I’ve even tried putting the sim card into another (local) phone and the result is the same: no service.

Roaming on/off, data package on/off, manual provider/automatic provider, different phones. All these I’ve tried 

I'm lost. My guess is that it's local problem. 

Most likely but please, don’t get frustrated. I really appreciate the help.

I shall take my sim to a local phone shop (most of them had no idea) and try to figure out what the issue is.

Thanks again for the assistance.