Good day,
I ordered and received a replacement sim for my prepaid mobile number (the original sim was stolen). I am struggling to activate the replacement sim. I am based in South Africa, travelling to the Netherlands soon.
I would appreciate assistance activating the new sim.
Hoping to retain the mobile number I have had for many years.
Thank you,
Diana
Hallo
travelling to the Netherlands soon.
Het beste is om als je dadelijk in Nederland bent te bellen met 0800-0402. Lukt dat niet? Dan kun je hulp vragen bij een KPN-winkel.
Kun je niet wachten totdat je in Nederland bent?
Bel dan +316 1200 1200 (pas op: belkosten).
Aanvulling:
Bereikbaar maandag t/m vrijdag 08.00 tot 18.00 uur, zaterdag 08.00 tot 17.00 uur (NL tijd).
Zon- en feestdagen gesloten. Voor storing 24/7 bereikbaar.
It is best to call 0800-0402 if you are in the Netherlands immediately. Doesn't that work? Then you can ask for help at a KPN store.
Can't wait until you get to the Netherlands?
Then call +316 1200 1200 (beware: call costs).
Addition:
Available Monday to Friday 8 a.m. to 6 p.m., Saturday 8 a.m. to 5 p.m. (NL time).
Closed on Sundays and public holidays. Available 24/7 for breakdowns.
Hi
Thank you, I will be back in the Netherlands tomorrow and will make contact then or latest Tuesday.
Kind regards
Diana
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