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Multisim activation for Samsung Watch 5 LTE

  • July 9, 2023
  • 1 reactie
  • 55 keer bekeken
Y
Nieuwkomer

Hello,

I try to follow the instructions presented on your website for multi-sim activation but after logging with my KPN ID I get a: “Something went wrong… Please try again, or try again later.” message. I use proper credentials (checked that they work when logging via app). Also tried with 2 step auth. disabled - same result. 

So the my question is: how do I fix this, or who should I contact to get support on this case.

 

Thank you,

Beste antwoord door yesiot

Solved. Issue was caused by a pending change in my KPN contract. Discovered while training to add extra subscription - in this case I got a meaningful error message explaining that I just need to wait until my contact is updated. Would be nice to show same message when adding multisim.

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

1 reactie

Y
Nieuwkomer
  • yesiot
  • Auteur
  • Nieuwkomer
  • Antwoord
  • July 11, 2023

Solved. Issue was caused by a pending change in my KPN contract. Discovered while training to add extra subscription - in this case I got a meaningful error message explaining that I just need to wait until my contact is updated. Would be nice to show same message when adding multisim.

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