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Hi KPN support,

i connected wifi boosters to the modem as per the instructions provided online. It is connecting via ethernet cable. But when i try to connect it wirelessly in my second floor , it gives red light even after 30 mins.

 

I tried reseting the booster twice and trying twice, but it does not work. I need some mechanic help- Looks like either booster is not working or wifi is not strong enough even to the stair case of the first floor from ground floor.

Hello @GDRDABARERA. For the correct installation of your SuperWifi, I'd advise you to check this topic: KPN SuperWifi: van specificaties tot instellingen.

If you want, you can request a mechanic to come check it out for you. For more information, see: Servicemonteur - Afspraak met KPN servicemonteur.


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