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Can I enter a different delivery address for modem delivery?

  • August 24, 2025
  • 2 reacties
  • 33 keer bekeken
L
Nieuwkomer

Hi, I will be moving soon in a new apartment and thus have ordered internet. However I won’t be present there while some renovations are being done so I would like to have my router delivered to a different adress. I can’t find a place to do so myself on the website so some help would be appreciated :)

 

Thank you!

 

Lara

Beste antwoord door Jeroen van KPN

Hello ​@Lara91, welcome to our online Community and welcome as a customer. It is possible to change the delivery address. If you contact the customer service, an agent can change the address. 

And ofcourse you can use the option mentioned in the post above. 

2 reacties

TDN
Wijsgeer
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  • TDN
  • Wijsgeer
  • August 24, 2025

​@Lara91 Make a PostNL account for your new adres and change the delivery adres to a Pick-Up Point.

When you can’t sleep at night, it’s because you’re awake in someone else’s dreams
Jeroen van KPN
Moderator
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  • Jeroen van KPN
  • Moderator
  • Antwoord
  • August 26, 2025

Hello ​@Lara91, welcome to our online Community and welcome as a customer. It is possible to change the delivery address. If you contact the customer service, an agent can change the address. 

And ofcourse you can use the option mentioned in the post above. 

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