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Cancellation, but still asked to pay monthly bills

  • December 10, 2023
  • 1 reactie
  • 19 keer bekeken
R
Nieuwkomer

Hello I have cancelled my subscription months ago before I moved out of the netherlands.

But I’m still asked to pay monthly bills, I dont want to pay them since I havent been using the service.

I can’t call customer support since I’m no longer in the netherlands.

Please help

Beste antwoord door Jasper van KPN

Hi @Refresh, when you've moved abroad paying for a KPN subscription is not what you want. Via the forum we can't cancel a subsription. It is possible to call us from abroad, you can use the number +31 6-1200 1200 to do that. In your earlier topic, from a few months ago, Marcia gave you the same number. 

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

1 reactie

Jasper van KPN
Moderator
  • Jasper van KPN
  • Moderator
  • Antwoord
  • December 12, 2023

Hi @Refresh, when you've moved abroad paying for a KPN subscription is not what you want. Via the forum we can't cancel a subsription. It is possible to call us from abroad, you can use the number +31 6-1200 1200 to do that. In your earlier topic, from a few months ago, Marcia gave you the same number. 

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