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Vraag

Cancelled my subscription but still get invoices

  • January 9, 2024
  • 4 reacties
  • 12 keer bekeken
P
Nieuwkomer

I have this same problem.einddatum contract 7.12.23 ,today factuur for 08.01-08.02 .not sens

 

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    4 reacties

    P
    Nieuwkomer
    • Poke57
    • Auteur
    • Nieuwkomer
    • February 10, 2024

    another month and I have to pay the same amount again. the contract was valid until December 23. a month earlier, still resignations. it's February and I have to pay, and I haven't used the internet since December 7, 2023

    Alex van KPN
    Moderator
    Forum|alt.badge.img+26
    • Alex van KPN
    • Moderator
    • February 11, 2024

    Hi @Poke57. 

    Just be sure, you did cancel your subscription with KPN? Did you receive the confirmation of the cancellation by e-mail? Would please post this here? Of course without your personal data. 

    P
    Nieuwkomer
    • Poke57
    • Auteur
    • Nieuwkomer
    • February 11, 2024

    I called at the beginning of December.  And I called again on Saturday.  e-mail missing!

    Alex van KPN
    Moderator
    Forum|alt.badge.img+26
    • Alex van KPN
    • Moderator
    • February 13, 2024

    May I check this for you? Would you please fill in your KPN profile and let me know when it's done? 
     

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