I am not able to pay the KPN bill

Help

Hallo.

Google translatie geeft aan : Geen mogelijkheid om ongemak te betalen

Pay your outstanding invoice
Is there an outstanding amount? Pay your invoice now. If that's not possible now, schedule a later or instalment payment.

https://www.kpn.com/service/ugs/betaalmogelijkheden

Via de betaalhulp

Met de betaalhulp kan je op verschillende manieren de factuur betalen. Kies wat jou het beste uitkomt.

Betaal direct het hele bedrag

Betaal in delen volgens afspraak

Betaling 1 keer uitstellen

translation : 

Via the payment assistant
With the payment assistant, you can pay your invoice in various ways. Choose the one that suits you best.

Pay the entire amount immediately

Pay in installments as agreed

Defer payment once

I can't find the invoice in the application, and I don't know where to pay it. I want a payment link for the outstanding invoice

Admin: phone number removed for privacy reasons

My number in emial is not the same as pay in site not correct number

Hi ​@Mihaita!

Did you receive an email about an open invoice that isn’t showing in your MijnKPN app?

Hi ​@Mihaita, welcome to the community. The link Noordzee provided usually works to pay an invoice, but in your case that didn't work? You should be able to see and pay all open invoices there.

If that doesn't work, it's best to call us. We don't have the option to help with this on the community. You can make a callback appointment via our site, bottom right: 'Maak een belafspraak’.