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Beantwoord

I want to change subscription start date

  • September 24, 2024
  • 2 reacties
  • 68 keer bekeken
S
Nieuwkomer

I had said 30th September, but modem has arrived and I want to start using as soon as possible. Can I get subscription start date changed to today?

Beste antwoord door RBxx

Hi @somedude 

It's not just your end of the cable. Things have to be done on the other end. Once they're scheduled, it's rarely possible to move them to an earlier date.

You can phone customer support on 0800-0402 to check whether something is possible.
Open Monday to Friday 8am to 6pm, Saturday 8am to 5pm.

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    2 reacties

    RBxx
    Superuser
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    • RBxx
    • Superuser
    • Antwoord
    • September 24, 2024

    Hi @somedude 

    It's not just your end of the cable. Things have to be done on the other end. Once they're scheduled, it's rarely possible to move them to an earlier date.

    You can phone customer support on 0800-0402 to check whether something is possible.
    Open Monday to Friday 8am to 6pm, Saturday 8am to 5pm.

    Groeten, Ruud. Tevreden KPN klant (sinds 1993) | Glas 200Mbps (11-2023) | Nokia XGS-PON ONT | KPN Box 12 | 2x SuperWifi 2 | Lid Modem & Wifi Testpanel |
      S
      Nieuwkomer
      • somedude
      • Auteur
      • Nieuwkomer
      • September 24, 2024

      Thanks, will try tomorrow calling then and see if possible.

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