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My internet account has been blocked since 26th February

  • 28 februari 2025
  • 2 reacties
  • 18 keer bekeken
W
Nieuwkomer

My internet account has been blocked since 2 days. There was a mismatch for the last bill, what I had to pay.  I had transferred the regular amount off 55€ to the known bank acount of the RABObank. This was 1 day delayed; in parallel to tried to charge the amount of 53,09€. That didn't fit. After your reminder I transferred the money (53,09€ ) at the 24th of february. At 26th of February you blocked my internet . Please switch on my account; the amount of 53,09€ is paid

best regards

Wolfgang Heil

 

Admin: removed data due to privacy

Beste antwoord door Jasper van KPN

Welcome to the community ​@Wolfgangheil. We don't have options to that via this platform. If this hasn't been resolved yet it's best to contact us by phone. That is the quickest way in situations like this. To do so you can make a callback appointment via our site: Maak een belafspraak.

Bekijk origineel

    2 reacties

    W
    Nieuwkomer
    • Wolfgangheil
    • Auteur
    • Nieuwkomer
    • 1 reactie
    • 28 februari 2025

    Hello,

    Please activate my acoount The billis paid

     

    Admin: removed data due to privacy

    Jasper van KPN
    Moderator
    • Jasper van KPN
    • Moderator
    • 16248 reacties
    • Antwoord
    • 4 maart 2025

    Welcome to the community ​@Wolfgangheil. We don't have options to that via this platform. If this hasn't been resolved yet it's best to contact us by phone. That is the quickest way in situations like this. To do so you can make a callback appointment via our site: Maak een belafspraak.

    "Life is measured in achievement, not in years alone" - Bruce McLaren

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