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Warranty for promotion device (Pixel Watch 3)

  • January 7, 2026
  • 3 reacties
  • 22 keer bekeken
H
Deelnemer

Hi Everyone! When I purchased a Google Pixel 10 Pro device from KPN, I have received a promotion device as a gift (Pixel Watch 3). I wanted to give this to my son, but unfortunately he is not interested and everyone else has a smartwatch in the family - so I am trying to sell it. 

For this, it is important to now, what are the warranty conditions for the watch? I haven’t received any invoice from KPN. How can I prove the date of “purchase” and what is the process of warranty claim? thanks!

Beste antwoord door Thomas van KPN

Hi ​@HBalazs warranty goes directly through google in this case. The document you need for this is the accompanying letter from the delivery of the watch

    3 reacties

    Thomas van KPN
    Moderator
    Forum|alt.badge.img+24
    • Thomas van KPN
    • Moderator
    • Antwoord
    • January 9, 2026

    Hi ​@HBalazs warranty goes directly through google in this case. The document you need for this is the accompanying letter from the delivery of the watch

    Blij met een antwoord? Geef een like! Is een bericht het beste antwoord op je vraag? Markeer het dan als oplossing.
      H
      Deelnemer
      • HBalazs
      • Auteur
      • Deelnemer
      • January 9, 2026

      Hi ​@HBalazs warranty goes directly through google in this case. The document you need for this is the accompanying letter from the delivery of the watch

      Thanks a lot, Thomas! In the meantime I managed to register the watch (with the serial number) and it indeed states further 23 months of warranty.

      Which letter are you referring to? In the delivery package, I only received the device itself.

      Thanks

      Thomas van KPN
      Moderator
      Forum|alt.badge.img+24

      In my documentation it says this is usually a letter that comes with the device but I guess it could be an e-mail as well

      Blij met een antwoord? Geef een like! Is een bericht het beste antwoord op je vraag? Markeer het dan als oplossing.

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