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We are moving in a couple of months and want to keep our KPN contract

  • November 16, 2025
  • 2 reacties
  • 25 keer bekeken

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Hello,

We are going to move in couple of months.

Will we carry our kpn contract and kpn electronics with us or do we need to cancel the contract and return them from the old house and get a new contract and a new electronics  in the new house?

Will it depend on whether the new house will have optical fiber connection ?

Thank you

Manuel

Beste antwoord door Jeroen van KPN

Hello ​@Manuel88, always exciting moving to a new home! You can move your internet and tv service with you to the new home. No need to cancel first and order a new subscription. Even when a fiber connection is not possible, your subscription can be moved to the new house. 

The best way to provide you with all the information about moving your internet is to contact our customer department. An agent will set everything in motion regardingthe internet and tv subscription. 

 

2 reacties

PeterG
Superuser
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  • November 16, 2025

You can move your contract. 

https://www.kpn.com/service/administratie/verhuizen (sorry, in Dutch)


Jeroen van KPN
Moderator
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  • Moderator
  • Antwoord
  • November 18, 2025

Hello ​@Manuel88, always exciting moving to a new home! You can move your internet and tv service with you to the new home. No need to cancel first and order a new subscription. Even when a fiber connection is not possible, your subscription can be moved to the new house. 

The best way to provide you with all the information about moving your internet is to contact our customer department. An agent will set everything in motion regardingthe internet and tv subscription.