Fed up! Ongoing internet issues since day 1 – How do I cancel?

Hi everyone,

I’m beyond frustrated with KPN. Since day one, it’s been nothing but issues—first with transferring my contract from Odido to KPN then mistakes by KPN when placing the order, and now with painfully slow internet speeds.

After finally getting past the initial mess, I was hopeful things would improve. Instead, I’ve been stuck in an endless loop of failed fixes. I’ve added two boosters, upgraded my contract to 1 GB, had technicians come over to replace the modem and cables—yet nothing works.

The most infuriating part? When the technician was at my home, the internet speed magically reached close to 1 GB. But just one day later, it tanked back down to a pathetic 170/280 Mbps.

At this point, I’ve had enough. KPN has completely failed to deliver the service I’m paying for, and I see no reason to continue with this nonsense. How do I terminate my contract?

Thanks.