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Fiber has been installed in my apartment in July and the technician installed only the white box. I have never received the black box where you can connect the modem to. How can I request it and/or get it installed?

Thanks! 


Hi  ​​​@Gemmm 
Call the customer service with the toll-free number of KPN 0800 0402

Available on: Mon-Fri between 08:00 - 18:00, Sat. 08:00 - 17:00.

Closed on Sundays and public holidays


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