Skip to main content
Beantwoord

I signed up with KPN and told internet would be set up on the 29th but now they're saying i have to wait 2 more weeks?

  • 29 september 2023
  • 3 reacties
  • 23 keer bekeken

I was promised id have internet working and set up by the 29th but now they’re saying i have to wait 2 more weeks for some technician i didnt ask for and wasnt mentioned before.

Beste antwoord door Erwin van KPN

Hoi @Mark Nirmal .  Welcome to the forum.

Did they give a reason?  Is there perhaps a delay in the fibre construction?

Bekijk origineel
Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

3 reacties

Forum|alt.badge.img+3
  • Wijsgeer
  • 295 reacties
  • 29 september 2023

Do you just want to reveal that you are angry? Or do you have a question?


  • Auteur
  • Nieuwkomer
  • 1 reactie
  • 29 september 2023

My issue is that the started billing date is today and according to all the emails they were supposed to set up my internet today, but now they tell me i have to wait 2 more weeks without internet while getting billed for it. So my question is why hasn’t my internet been set up on the date promised?


Erwin van KPN
Moderator
  • Moderator
  • 28111 reacties
  • Antwoord
  • 4 oktober 2023

Hoi @Mark Nirmal .  Welcome to the forum.

Did they give a reason?  Is there perhaps a delay in the fibre construction?