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I want to cancel my subscription and return the modem

  • September 26, 2024
  • 1 reactie
  • 70 keer bekeken
O
Nieuwkomer

I cannot connect to internet, doesnt matter what I do. I want to cancel the agreement before the 14 days. I would like to return the Box 12 Modem.

Beste antwoord door Jasper van KPN

Welcome to the community @Oscar Garcia. It's strange the modem won't connect to the internet. I don't know why that isn't happening, but there should be a reason (and a solution). The quickest way to check that is by calling us at 0800-0402. If you're sure you want to cancel, you can call the same number. We don't have the option to cancel on the community.

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1 reactie

Jasper van KPN
Moderator
  • Jasper van KPN
  • Moderator
  • Antwoord
  • October 1, 2024

Welcome to the community @Oscar Garcia. It's strange the modem won't connect to the internet. I don't know why that isn't happening, but there should be a reason (and a solution). The quickest way to check that is by calling us at 0800-0402. If you're sure you want to cancel, you can call the same number. We don't have the option to cancel on the community.

"Life is measured in achievement, not in years alone" - Bruce McLaren

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