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Beantwoord

Internet speed upgrade

  • March 18, 2020
  • 2 reacties
  • 83 keer bekeken
J
Nieuwkomer

I want to know the current internet speed in my package and how i can upgrade the speed.

Beste antwoord door Susan_

Hi @jwhengst, welcome to our KPN Forum and thanks for you message!

What is possible within your subscription is stated in your contract. Your speed is also in MijnKPN. Most of the time this is around 50Mbit/s (standard). But sometimes it's possible to upgrade this. It is first of all useful to see what speed is possible at your address. At Fourstack you can see what is currently possible at your address. You are often connected to the best available, but it may be that it is upgraded later and you are not yet connected to the best available. I'll take a look at the systems you're connected to. Can you fill in your Forum profile, with at least your name, zip code + house number and customer number?

I would like to hear from you!

    Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

    2 reacties

    Susan_
    Slimmerik
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    • Susan_
    • Oud Moderator
    • Antwoord
    • March 20, 2020

    Hi @jwhengst, welcome to our KPN Forum and thanks for you message!

    What is possible within your subscription is stated in your contract. Your speed is also in MijnKPN. Most of the time this is around 50Mbit/s (standard). But sometimes it's possible to upgrade this. It is first of all useful to see what speed is possible at your address. At Fourstack you can see what is currently possible at your address. You are often connected to the best available, but it may be that it is upgraded later and you are not yet connected to the best available. I'll take a look at the systems you're connected to. Can you fill in your Forum profile, with at least your name, zip code + house number and customer number?

    I would like to hear from you!

    Blij met een antwoord? Geef een like! Is een bericht het beste antwoord op je vraag? Markeer het dan als oplossing.
    Susan_
    Slimmerik
    Forum|alt.badge.img+21
    • Susan_
    • Oud Moderator
    • March 25, 2020

     

    @jwhengst, unfortunately I haven't heard from you anymore. Can I still help you with this?

    Blij met een antwoord? Geef een like! Is een bericht het beste antwoord op je vraag? Markeer het dan als oplossing.

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