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Is it possible to move the fiber connection inside my appartment?

  • February 14, 2025
  • 2 reacties
  • 149 keer bekeken

My new Fiber optics connection is placed in my Metercupboard which is outside my apartment. The new setup need the ethernet cable to connect to modem from new fiber optics connection point. But since its outside, my wifi coverage is very weak. Before i had Ziggo and i used to keep the modem in my living room. Is it possible to brin the fiber optics connection point inside the living room or any other way it can be arranged?. I want to keep my Modem inside living room near my smart tv and work station for better connectivity.

Beste antwoord door Jan van KPN

Hello ​@ShanPriyan , thanks for your message and welcome to our Community :)

Moving the fiber optic connection is not handled by us but by KPN's network division. We are the provider and are separate from the network.

You can request the relocation as described on this page: I want to move my fiber optic connection, is that possible?

Please note that moving the connection is not free; there are costs involved.

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

2 reacties

RBxx
Superuser
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  • Superuser
  • February 14, 2025

Hi ​@ShanPriyan 

I hear this happening more in apartment complexes. Location often decided by the buildings owner.

Is there a (unused) cable tube from this external metercupboard to your apartment? Then you can feed a networkcable (cat 6) through this tube and place the modem in your home, as you wish. The only thing outside will then be the fiber connectionpoint with the black “glasvezelkastje” slid over it.


Jan van KPN
Moderator
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  • Moderator
  • Antwoord
  • February 18, 2025

Hello ​@ShanPriyan , thanks for your message and welcome to our Community :)

Moving the fiber optic connection is not handled by us but by KPN's network division. We are the provider and are separate from the network.

You can request the relocation as described on this page: I want to move my fiber optic connection, is that possible?

Please note that moving the connection is not free; there are costs involved.