Dear sir , Dear madam,
my internet is not working at home and I have a guest at home who cannot connect via cable nor wifi .
I’m abroad and tried by all means to contact you but in vain .could you tell me how to join you asap by phone from abroad to solve my issue ( i checked the paiement was done for this month and we have already un-plug and replug the box but still red light on the box ). could you help me to solve the issue ?
thank you
