My internet suddenly stopped working today

Hello ​@AnuKar  thanks for your message and welcome to our Community :)

I’m really sorry to hear your internet has suddenly stopped working and I can imagine how frustrating that must be, especially since it has worked flawlessly for over a year. Good thing that you already restarting both the fiber box and the router, that’s always a good first step. Still, I’d like to advise you to contact our customer service, because my colleagues there can directly check your connection and that’s really where we need to start. These days it’s also possible to schedule a call appointment with them. By the way, most of our colleagues speak English too! Will you let me know how it went?