No confirmation for monteur appointment

Hi ​@Gabriela Pipirig. Welcome to the community! Thank you for your message. I understand that waiting for a confirmation and clarity about the appointment with the technician can be frustrating. This is, of course, not the way it should be. Have you checked if the confirmation might have ended up in your spam folder? If you haven't received an email yet, I recommend contacting our customer service. My colleagues can check whether the appointment has been correctly registered and resend the confirmation if needed.

Please let me know if the issue has been resolved or if there's anything else I can do for you!