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No fiber connection according to KPN postcode check

  • April 27, 2026
  • 3 reacties
  • 34 keer bekeken
S
Nieuwkomer

Hi dear KPN team, 

i just moved to a new rental house in Zwolle and based on the conversations with my landlord, there is no available internet there. She has already requested for fiber. My main question is since my whole street and my 2 next door neighbors on left and right already have fiber (the status in the post code check is that they are connected to fiber, how is it that my apartment building status is not yet planned? On the post code check it says that fiber is not in my neighborhood. Did the fiber line skip me or how is that done?

Thanks 

3 reacties

bnh
Superuser
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  • bnh
  • Superuser
  • April 27, 2026

Welcome ​@Sadra_smz!

The best course of action is to contact KPN Netwerk and ask if there’s a mistake in your registration or if they can explain why your address isn’t connected to the fibre network from KPN.

KPN Netwerk: 088 006 37 44

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Thomas van KPN
Moderator
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Hi ​@Sadra_smz, welcome to our community! Did you call the number bnh mentions?

We also wrote an article on this: 

 

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S
Nieuwkomer
  • Sadra_smz
  • Auteur
  • Nieuwkomer
  • April 29, 2026

Hi ​@Thomas van KPN and ​@bnh, 

i called kpn netwerk yesterday and they said if there is no progress by this upcoming Friday or next Monday I should call again. I saw people from Allinq being busy at the other end of my street and also 2 weeks ago by my neighbor next door. Hopefully it’s arranged soon. Thanks for your help

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