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Antwoord

No internet connection since this morning

  • December 6, 2024
  • 3 reacties
  • 64 keer bekeken
B
Nieuwkomer

Hello, 

I have had problems with the internet connection since the morning. I have tried the diagnostics online and it says that there is a malfunction in the KPN network. I have tried the unplugging and resetting the router but it has now worked as well. Can you help?

Best,

Beste antwoord door Denise van KPN

It's been a few days since you posted your question here, ​@B.Rogiers. Had the issue been resolved yet? If not, I'd advise you to make a phonecall appointment. We will then give you a call at a moment of your choosing. My colleagues will be able to help you further.

    Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

    3 reacties

    Denise van KPN
    Moderator
    Forum|alt.badge.img+20
    • Denise van KPN
    • Moderator
    • Antwoord
    • December 9, 2024

    It's been a few days since you posted your question here, ​@B.Rogiers. Had the issue been resolved yet? If not, I'd advise you to make a phonecall appointment. We will then give you a call at a moment of your choosing. My colleagues will be able to help you further.

    “Bury my bones in the midnight soil, plant them shallow and water them deep, and in my place will grow a feral rose, soft red petals hiding sharp white teeth.” ― V.E. Schwab, Bury Our Bones in the Midnight Soil
    B
    Nieuwkomer
    • B.Rogiers
    • Auteur
    • Nieuwkomer
    • December 13, 2024

    Service guy has been here, we were not connected the right way to the KPN services. Issue is solved.

    kind regards,

    Brecht

    Denise van KPN
    Denise van KPN
    Moderator
    Forum|alt.badge.img+20

    Glad to hear your internet is working now. :)

    “Bury my bones in the midnight soil, plant them shallow and water them deep, and in my place will grow a feral rose, soft red petals hiding sharp white teeth.” ― V.E. Schwab, Bury Our Bones in the Midnight Soil

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