I am sorry to write in English but I arrived to the Netherlands a couple months ago and I can't speak dutch yet. I was waiting for the technitian to install internet, it was supposed to be here from 10h to 12h but never came, after 2 weeks waiting. It is importante because my boyfriend works online from home. Because I cannot speak dutch I don't understand what is said on the telephone number for customers and cannot solve this.Â
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Hi Dibiridi, welcome on our board.Â
English is not a problem, wir sprechen a bit of English.  I understand the importance, especially when working from home.Â
Do you mind us taking a look at what's going on? Would you please fill in your profile with your postal code and house number?Â
Let me know when it's done. Thanks.Â
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