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They removed the KPN Thuis app, but the same features don't work in MijnKPN

  • April 11, 2024
  • 1 reactie
  • 31 keer bekeken

I see they removed the KPN Thuis app and moved all the features onto MijnKPN. Only problem is that the Wifi manager doesn’t work in that app, so now I can’t reach those same features that were readily available on the old app.

Instead I get the lovely image I will attach.

Question is, when will MijnKPN be as functional as KPN Thuis was?

Beste antwoord door Sanne van KPN

Hi @EmilSSSSS and welcome to our KPN Community! 

That's odd. If I test the Wifi Manager in the MijnKPN app it's working. Are you connected to your home network as you’re using the MijnKPN app and is there no VPN active on your phone as you’re using it? 
Have you tried again since? I'm curious to see if it's working now.

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

1 reactie

Sanne van KPN
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  • Moderator
  • Antwoord
  • April 14, 2024

Hi @EmilSSSSS and welcome to our KPN Community! 

That's odd. If I test the Wifi Manager in the MijnKPN app it's working. Are you connected to your home network as you’re using the MijnKPN app and is there no VPN active on your phone as you’re using it? 
Have you tried again since? I'm curious to see if it's working now.