Skip to main content
Antwoord

Very slow unstable internet until restart. I should have 100mbit

  • September 5, 2025
  • 2 reacties
  • 33 keer bekeken
A
Nieuwkomer

Hello,

Lately I am facing very slow or no internet in random times. All I can do is restart modem which solves problem for an hour or two, but after that again very slow connection. My speed test shows around 1 mbit download. I am connecting via Wifi and after reset speed goes up to 100 mbit which is my subscription.
What would you suggest?

 

Beste antwoord door Denise van KPN

Hi ​@Alipieter, welcome.

That is indeed a very slow internet connection. And not something you'd expect. Do you also experience this slow internet connection when connected via cable?

And have you also tried resetting your modem? This is different from a restart. Here you can find instruction on how to reset your modem.

2 reacties

Leen59
Wijsgeer
  • Leen59
  • September 5, 2025

 Which modem do you use and which firmware is on it, do you have a fiberconnection?

Denise van KPN
Moderator
Forum|alt.badge.img+20
  • Denise van KPN
  • Moderator
  • Antwoord
  • September 10, 2025

Hi ​@Alipieter, welcome.

That is indeed a very slow internet connection. And not something you'd expect. Do you also experience this slow internet connection when connected via cable?

And have you also tried resetting your modem? This is different from a restart. Here you can find instruction on how to reset your modem.

“Bury my bones in the midnight soil, plant them shallow and water them deep, and in my place will grow a feral rose, soft red petals hiding sharp white teeth.” ― V.E. Schwab, Bury Our Bones in the Midnight Soil

De Kennisbank

Heb je vragen over diensten, producten of wil je weten hoe je modeminstellingen verandert? Vind het antwoord op de meest gestelde vragen in onze Kennisbank

...

Community voorwaardenAccessibility statement