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I was promised that my router would come at least in 3 days and I still did not get the router. My contract activation is soon but I still do not have the router in my possession.

Call support is in Dutch, so I can not get connect to anyone. Please call me so I can talk to someone.

Hallo @Inan K ,

Je ontvangt dit pakket tussen de drie dagen en één dag voor de start van jouw abonnement. 
 

KPN gaat jou niet bellen, je kunt wel zelf bellen naar 0800-0402. Ze spreken daar ook Engels. 
 

You will receive this package between three days and one day before the start of your subscription.

KPN will not call you, but you can call 0800-0402 yourself. They also speak English there.

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