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Wifi werkt niet goed op Apple apparaten, maar wel op tv

  • okt. 11, 2026 2:03 p.m. UTC
  • 1 reactie
  • 20 keer bekeken
Nieuwkomer

Our wifi doesn’t work on our Apple devices - MacBook , iPhone , iPad etc. This is very strange because it was working all fine until last week. 
our smart tv is working fine . 
we got a new router KPN box 12 but still the problem is there . 
ir will load for a minute and then stop working again. 
Any solutions ? 

Beste antwoord door Thomas van KPN

Hi ​@Charlie5, welcome to our community! I saw a topic earlier where this also happened but it seemed to fix itsself after a couple of hours. Are you still experiencing this issue?
Can you elaborate on your network setup? Are you using any other networkdevices apart from your KPN Box12?

You could try disabling IPv6 on your box12 but it shouldn't be necessary 

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    1 reactie

    Thomas van KPN
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    • Thomas van KPN
    • Moderator
    • Antwoord
    • okt. 13, 2026 1:29 p.m. UTC

    Hi ​@Charlie5, welcome to our community! I saw a topic earlier where this also happened but it seemed to fix itsself after a couple of hours. Are you still experiencing this issue?
    Can you elaborate on your network setup? Are you using any other networkdevices apart from your KPN Box12?

    You could try disabling IPv6 on your box12 but it shouldn't be necessary 

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