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I cannot log in to MijnKPN because I cannot pass the two-authentication

  • August 20, 2025
  • 1 reactie
  • 40 keer bekeken
RandomanskaitÄ— Liepa
Nieuwkomer

I made an account, but I entered the wrong number, and now when I try to log in, they are asking to put a code that was sent to my number but the code was not even sent to me. What should I do?

Beste antwoord door Sanne van KPN

Hi ​@Randomanskaitė Liepa and welcome to our KPN Community. 

This is, unfortunately, a known issue and we’re working hard to fix it. Apologies for the inconvenience! 
I'm closing this topic so all information is in one place. 
Keep an eye on this topic. Once this issue is solved we'll post an update there.

 

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

1 reactie

Sanne van KPN
Moderator
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  • Sanne van KPN
  • Moderator
  • Antwoord
  • August 24, 2025

Hi ​@Randomanskaitė Liepa and welcome to our KPN Community. 

This is, unfortunately, a known issue and we’re working hard to fix it. Apologies for the inconvenience! 
I'm closing this topic so all information is in one place. 
Keep an eye on this topic. Once this issue is solved we'll post an update there.

 

~(˘▾˘~) (~˘▾˘)~

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