Koppelen mobiel abonnement met MijnKPN werkt niet

I have the same issue, added account number and invoice number to add to service profile but it continually fails. Please try again later

I can’t pay my account without adding the service and I can’t add the service to see the invoice. Stuck between a rock and hard place. 

Heb je een simkaart van KPN gekregen? Of ben je in de weer met e-sim?

​@Kneepkens87. Welkom op de community. Goed om te lezen dat het alsnog gelukt is! 😊

Mine still has the same issues talked to KPN yesterday and was advised as address had two different customers with two different services which was affecting the linking of my account to KPN app. Was meant to be resolved today which it hasn’t but I’ll try again after they finishing work on it. 

Do you think it would be because I’m using a e-simm? Should I try my SIM card?

​@hsark That could be the case. Do you already have a SIM card at home? I think it’s a good idea to visit a nearby KPN store so they can look into it with you and help resolve the issue.