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Beantwoord

Can my wife accept my newly ordered phone delivery?

  • 26 maart 2025
  • 2 reacties
  • 17 keer bekeken

Djaniie
Nieuwkomer

Hi.I make a order with a new abbonament with phone.It will come tommorow ,with the corier.Is it possible if my wife take the order? I will give her my id card ,bank card and everything.Because in hours which i have to choose i work so is that possible?

Beste antwoord door Alex van KPN

Hi ​@Djaniie, welcome on our community. 
I suspect the courier has already been by today. As you may have noticed, unfortunately, this is not possible with a new subscription that includes a device. You need to be present for this. We do this to prevent fraud. 

Hopefully you'll be able to be present next time.

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2 reacties

Alex van KPN
Moderator
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  • Moderator
  • 23397 reacties
  • Antwoord
  • 27 maart 2025

Hi ​@Djaniie, welcome on our community. 
I suspect the courier has already been by today. As you may have noticed, unfortunately, this is not possible with a new subscription that includes a device. You need to be present for this. We do this to prevent fraud. 

Hopefully you'll be able to be present next time.


Djaniie
Nieuwkomer
  • Auteur
  • Nieuwkomer
  • 1 reactie
  • 28 maart 2025

Thank you


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