I am emigrating to a country outside of EU that does not have a KPN network. I plan to cancel my subscription.
+10I am emigrating to a country outside of EU that does not have a KPN network. I plan to cancel my subscription.
You need to pay off your phone credit first, The your subscription will end on the date you emigrate. For the rest of your subscription period you will not get charged by KPN.
https://www.kpn.com/service/administratie/verhuizen/emigreren
I am going to emigrate. What do I need to do?
You're moving abroad. Exciting! Your contract ends on the date you emigrate. We will not charge you for the rest of your contract period. The cost of your subscription will be refunded.If you have a phone credit, you have to pay it off first. Then we will stop your mobile subscription.
We need the following:
Proof of deregistration from the municipality or your employment contract abroad or a statement from your study institution abroad
Your customer number
Your contact details
Indicate which mobile number you may wish to keep by having your subscription converted to prepaid. Complete the online form and include these details.
+20Hi
The information
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
