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My internet is terrible when using the mobile hotspot om my iPhone 12

Forum|Forum|1 day ago
March 11, 2026
4 reacties
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epicmouse
Nieuwkomer

Greetings! So, I am absolutely sure that KPN is the problem here, as everything works fine with other sim-cards. The problem: I am using my phone(Iphone 12) as a hotspot for my laptop. When I try to use websites, I am getting “the connection was reset” error extremely often. Discord does not work properly: either it is loading forever, or I just cannot join the call. I have read that the problem might be in IPv4/6 stuff, but I have no idea how to fix it. Everything works fine on the phone itself. What should I try to do?

Beste antwoord door Neville

@epicmouse

I found this on the kpn forum. Use apn internet4. See screenshot. I hope it will solve your problem. :-)

+33

Erik van KPN
Moderator
Forum|Forum|3 hours ago
March 13, 2026

Hey @epicmouse, welcome! Very frustrating experience, I imagine. Let's see if we can get this sorted. I'm going to start with a few basic questions. To get that stuff out of the way and get a baseline.

Are you experiencing this on multiple locations, or at specific ones?
How is the mobile signal in general in those areas?
Have you tried restarting the phone?

"That might be the most important thing to understand about Humans. It's the unknown that defines our existence. We are constantly searching, not just for answers to our questions, but for new questions." - Benjamin Sisko

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epicmouse
Auteur
Nieuwkomer
Forum|Forum|3 hours ago
March 13, 2026

Hey @epicmouse, welcome! Very frustrating experience, I imagine. Let's see if we can get this sorted. I'm going to start with a few basic questions. To get that stuff out of the way and get a baseline.

Are you experiencing this on multiple locations, or at specific ones?
How is the mobile signal in general in those areas?
Have you tried restarting the phone?

First, I managed to deal with the problem, but not in the ideal way. Using cloudflare WARP erases all the problems and makes the hotspot usable, BUT it is a bad thing that I need to download an additional resource to deal with the problem.

Second, I do experience it on multiple locations. Mobile signal is fine in general. I tried restarting my phone, I tried deleting and downloading apps, I tried resetting my network, and some other things I do not remember anymore. As stated above, using VPN-like apps does help.