No confirmation on order for Extra Bundle abroad

Hi ​@Pablo FLORES GOMEZ and welcome to our KPN Community. Understandable that you'd want a confirmation of the bundle when it's been ordered to avoid potential extra costs. 

Have you received a confirmation in the meantime? If not, have you checked your MijnKPN or the MijnKPN app if you have it? 
Any active bundles are visible there, so there you should be able to see whether it's active or not. 

If it's not in there and you still haven't received a confirmation, then the order might’ve not come through. In that case I suggest you try ordering again. 
You can also contact us on Facebook and X when you’re abroad. Send a private message there and my colleagues will be able to help you. They respond much quicker than we do here, so if it's urgent feel free to contact us there!