Hello @miskadamcio, thank you for your message. I understand you have two questions. Firstly, you have a question about the KPN December Kado. You won't receive those anymore, as December is over. Perhaps next year (or technically this year). Secondly, you have a question about the headphones you were supposed to get along with your Samsung Galaxy S20 FE. I just checked our promotions during Black Friday and see no promotion that includes free headphones in combination with a Samsung Galaxy S20 FE. Can you perhaps provide proof of this promotion? And can you also add your information to your profile?
Hi @Denise_ & @miskadamcio
Could it be the following promo | Samsung NL ? It's the only one i could find.
Galaxy Buds+ t.w.v. €169 bij aankoop van een Galaxy S20 FE van 02-11-2020 t/m 30-11-2020
Unfortunately registration for this promotion has closed on 14-12-2020
Thank you, @RBxx! I was unable to find the promotion. I'm glad you were able to find it!
If you have registrered for this promotion, @miskadamcio, and you have yet to receive your Galaxy Buds, then I'd advise you to contact Samsung. They'll be able to help you further.