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Admin password KPN Box 12 is not working

  • 21 september 2024
  • 12 reacties
  • 182 keer bekeken

Modem: box 12. I get to the access page, input the login password, it doesn’t work. I’ve reset the router and used both edge and chrome as browsers. Says the password is incorrect. It’s the same password that’s on the back of the router.

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

12 reacties

  • 0 reacties
  • 21 september 2024

According to this site:

you have to press the reset button for at least 15 seconds, and you are good to go.

 

Did you do that?


  • Auteur
  • Deelnemer
  • 5 reacties
  • 21 september 2024
Krijskever schreef:

According to this site:

you have to press the reset button for at least 15 seconds, and you are good to go.

 

Did you do that?

as mentioned in the original post, yes, I have reset my box 12.


  • Topper
  • 22 reacties
  • 21 september 2024

Did you try the link in the above post and tried to login at https://192.168.2.254/2.0/gui/#/login/ ?


  • Auteur
  • Deelnemer
  • 5 reacties
  • 21 september 2024
Hscholing schreef:

Did you try the link in the above post and tried to login at https://192.168.2.254/2.0/gui/#/login/ ?

yeah, still giving wrong login information


Alex van KPN
Moderator
Forum|alt.badge.img+25
  • Moderator
  • 24323 reacties
  • 24 september 2024

Hi @OnitGK, welcome on our community. 

Are you sure the password is being entered correctly? That you're not accidentally typing a 0 as an o? Or that there's a capital letter in the wrong place by accident?


DaveA
KPN medewerker
Forum|alt.badge.img+8
  • KPN Monteur
  • 365 reacties
  • 24 september 2024

There’s a QR-code on the back of the V12 modem. If you scan this with your android mobile, it opens a note file where you can see the login details. With an iPhone it opens in the browser URL bar. That way you know for sure that you enter the correct one. 


  • Auteur
  • Deelnemer
  • 5 reacties
  • 26 september 2024

The password is 100% correct, tried all possible variation, I literally copypasted it from a word do just in case something weird was going on by inserting it directly in the login box. I’ll try and see what the QR code says.


Alex van KPN
Moderator
Forum|alt.badge.img+25
  • Moderator
  • 24323 reacties
  • 30 september 2024

I'm wondering if you succeeded with the QR code, could you please giva us an update. 


  • Auteur
  • Deelnemer
  • 5 reacties
  • 2 oktober 2024

My android phones see the QR code but they won’t open any link. Back to square one I guess.


DaveA
KPN medewerker
Forum|alt.badge.img+8
  • KPN Monteur
  • 365 reacties
  • 2 oktober 2024

Strange, did you tried a QR-code scanner app?


  • Auteur
  • Deelnemer
  • 5 reacties
  • 2 oktober 2024

I used the inbuilt camera app, that reads QR scanners normally.


Alex van KPN
Moderator
Forum|alt.badge.img+25
  • Moderator
  • 24323 reacties
  • 6 oktober 2024

Did you also try all of these 3 options? If not, would you please try them? 

Would it also be possible to try another QR-code app?